Trends 2006: Retail It

March 1, 2006 Trends 2006: Retail IT E X E C U T I V E S UMMA RY The retail IT spending outlook is positive: Retailers have last figured out how to compete with Wal-Mart and are now organizing themselves to wear differentiation. Many retailers have tackled aging POS platforms, with most initiating a POS conjure up or replacement in 2004 and/or 2005. So w here allow for 2006 bump off us? Two places: Experience- base differentiation ? whether an explicit strategy or a reactive move to be more customer service-oriented ? will drive technology activity beyond the store; and service-oriented architecture will break down application boundaries, putting infrastructure questions ? and investments ? seat on the road map. Is the retail IT renaissance in the end here? It might be just around the corner ? but that if sales stay up, IT finally learns how to talk to the business, and the business finally learns that architecture investments pay off in the end.

TA B L E O F CO N T E N TS Retailers Tackle Experience-Based note And Architecture Experience-Based Differentiations Ripple Effect The Platform Wars: Round One WHAT IT MEANS The Retail IT Renaissance Is Almost Here N OT E S & R E S O U R C E S This document is based on interviews with a number of retailers and technology vendors and data self-possessed at several industry conferences during 2005. Related Research Documents Smarter Stores: ar We There Yet? October 4, 2005 Trends The State Of Manufacturer And Retailer Collaboration November 21, 2005, grocery Overview Consumer-Focused Innovation March 16, 2005, Forrester Big Idea RETAILERS TACKLE EXPERIENCE-BASED DIFFERENTIATION AND ARCHITECTURE The fair weather is beginning to shine on retail again. After a difficult first half of the decade, the second half is looking very much better. Whats happening with retail IT? Retailers: · Plan to increase IT spending in 2006. The IT spending outlook is positive, with the majority of retailers we... If you want to get a full essay, order it on our website: Orderessay

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