Tqm Practice

Table of Contents
decision maker Summary1
1.0Introduction2
2.0Reasons to benchmark3
3.0 work benchmarking Examples4
3.1Benchmarking Process of Ford Motor Company4
3.2Result of Bench Marking on Ford Company:6
3.3Benchmarking Process of absquatulate Company:7
3.4Results of Benchmarking Process on Xerox9
3.5Benchmarking Process of center for the Development of Advanced Computing(C-DAC)10
3.2.1Results of Benchmarking Process on C-DAC:11
Conclusion12
Bibliography13

Executive Summary

1.0Introduction
Benchmarking is the systematic search for beaver practices, innovative ideas, and highly powerful operating procedures. American productivity and Quality Center defines benchmarking as: Benchmarking is the process of improving performance by continuously identifying, spirit (studying and analyzing), and adapting outstanding practices and process found inside and outside the government activity and implementing the results. (American Productivity and Quality Centre, 1994)
It is the process of learning lessons about how best performance is accomplished.



Rather than merely measuring best performance, benchmarking focuses on how to improve any given business process by exploiting best practices by discovering the specific practices responsible for high performance, misgiving how these practices work, an adapting and applying them to the organization.
Benchmarking is a standard method for determining effectiveness in both the industrial and public sectors. The concept originated with Xerox who compared a range of aspects of their performance with that of other organizations, learnt from those with apparently superior might and identified best practices Although comparisons are sometimes with single organizations, benchmarking normally involves a number of units, such as different companies or different hospitals, which calculate and collate performance measures, such as the cost or success rate of activities.
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